support
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get in touch
cloudlist is made by one person. every email is read and answered, usually within a day or two. bugs, questions, feature ideas, billing, accessibility, account help, anything at all. there is no wrong question.
hello@cloudlist.apphow do i cancel my subscription?
subscriptions are managed through apple, not through us. on your iphone, open settings, tap your name at the top, then subscriptions, then cloudlist, then cancel subscription. your access continues until the end of the current billing period.
how do i restore a purchase?
if you've subscribed before and it isn't showing, open cloudlist, then settings, then subscription, then restore purchases.
how do i delete my account?
in cloudlist, open settings, then delete account. this permanently erases all your tasks, streaks, history, and account data from our servers. it can't be undone.
how do i export my data?
email hello@cloudlist.app and we'll help you get it out.
i found a bug, what now?
tell us and we'll fix it. email hello@cloudlist.app with what you were doing and what you expected instead. your device and ios version help, but send it either way. a vague report is better than no report.
can i suggest a feature?
please do. email hello@cloudlist.app. we can't promise to build everything, but every suggestion gets read, and a good few of the things already in the app started as someone's email.
something else?
email us anyway.